About Us
Company Overview
Who Are We
BEC Systems was established in 1984 and has been part of the IT revolution from the early IBM clones to the very latest high performance, high security, and high integrity networks. This evolvement has led BEC to be acknowledged as one of the leading providers of IT services in the North West of England.
We believe the core reasons for our successful development are:
Knowledge and experience...
Our technical team led by Steve Pratt and Bill Marsden have 40 years of experience in
technical support at BEC and have as a result an intimate
knowledge of our customers needs and the solutions that suit all SME organisations.
Dependable...
Our highly experienced and qualified technical team offer the comfort of an immediate response from our ‘remote’ support desk, or a rapid response from our field technicians. This approach means we set our target of 100% uptime for your network, and as a result you will see BEC as a genuine business partner working together to promote the successful growth of your business.
Friendly and flexible...
The perception of IT companies being unhelpful and inflexible is the complete reverse of our approach. Whether it is a regular meeting from your account manager or a project meeting with your assigned technician we are here to make your IT strategy as painless as possible.
Approved solutions and products...
Only after a rigorous period of ‘in-house’ product testing do we put our seal of approval to your IT network. This seal will guarantee that any piece of software or hardware will be stable, secure and productive. Hence our successful partnerships with the likes of Microsoft, Symantec, Sophos, Inty, Fujitsu-Siemens, Ricoh and INVU guarantee a robust and stable network.
“Let our knowledge be your advantage in developing a positive IT partnership”
“So How Do We Create An IT Partnership With BEC?”
Step 1 – After our initial consultation, a BEC technician will visit your site/sites to complete a full site audit, documenting the problems, needs and wants of the site.
Step 2 – The account manager will then work with Steve Pratt to produce a full IT strategy. This would take the form of a ‘full managed service’ or a traditional IT proposal/support contract.
Step 3 – Once the client has agreed on the proposal/the way forward, then we will present a Project Mandate Document with your allocated Technician, setting out the procedures and timescales for the project.
Finally – On completion of the project and the site is fully stable our support team will continuously monitor the site under the direction of your allocated technician, with the target of 100% uptime for the network.